Standard information form for package travel contracts in situations other than those referred to in Part I

The combination of tourist services proposed to you is a package within the meaning of Directive (EU) 2015/2302. Therefore, you will benefit from all EU rights that apply to packages. XY Company(s) will be fully responsible for the proper execution of the package as a whole. Furthermore,

as required by law, company

Fundamental rights under Directive (EU) 2015/2302

1. Travelers will receive all essential information about the package before the conclusion of the contract

of tourist package.

2. There is always at least one professional responsible for the correct execution of all tourist services included

in the contract.

3. Travelers are provided with an emergency telephone number or contact point details

through which to reach the organizer or travel agent.

4. Travelers may transfer the package to another person, subject to reasonable notice and possibly for additional costs.

5. The price of the package can only be increased if specific costs increase (for example, fuel prices) and if expressly provided for in the contract, and in any case no later than 20 days from the start of the package. If the price increase is more than 8% of the package price the traveler can terminate the contract. If the organizer reserves the right to increase the price, the traveler is entitled to a price reduction if there is a decrease in the relevant costs.

6. Travelers may terminate the contract without paying termination fees and obtain a full refund of payments if any of the essential elements of the package, other than the price, have changed substantially. If, before the start of the package, the professional responsible for the package cancels it, travelers have the right to obtain a refund and, if applicable, compensation.

7. Travelers may, in exceptional circumstances, terminate the contract without paying termination fees before the start of the package, for example if there are serious security issues at the destination which may affect the package. — Furthermore, travelers may at any time, before the start of the package, terminate the contract upon payment of appropriate and justifiable termination fees.

8. If, after the start of the package, substantial elements of the same cannot be provided as agreed, suitable alternative solutions must be offered to the traveler, without additional price. Travelers can terminate the contract, without paying termination fees, if the services are not performed as agreed and this significantly affects the execution of the package and the organizer has not remedied the problem.

9. Travelers are also entitled to a price reduction and/or compensation for damages in the event of failure

or non-compliant execution of tourist services.

10. The organizer is required to provide assistance if the traveler is in difficulty. — If the organizer

or, in some Member States, the seller becomes insolvent, your payments will be refunded. If the organizer or, where applicable, the seller becomes insolvent after the start of the package and if transport is included in it, the repatriation of travelers is guaranteed. XY has taken out insolvency protection with YZ [the entity responsible for insolvency protection, for example a guarantee fund or an insurance company or, where applicable, the competent authority]. Travelers may contact that entity or, where applicable, the relevant authority (contact information, including name, geographic address, email and telephone number) if services are denied due to XY's insolvency.

http://www.gazzetta ufficio.it/eli/id/2018/06/06/18G00086/sg