Standard information form for package travel contracts in situations other than those referred to in Part I

The combination of tourist services proposed to you is a package within the meaning of Directive (EU) 2015/2302. Therefore, you will benefit from all EU rights that apply to packages. The Weebora Company(ies) will be fully responsible for the proper execution of the package as a whole. Furthermore, as required by law, the company

Fundamental rights under Directive (EU) 2015/2302

1. Travellers shall receive all essential information about the package prior to the conclusion of the contract. of the package tour.

2. There is always at least one professional responsible for the proper performance of all tourist services included. in the contract.

3. Travellers are provided with an emergency telephone number or contact point details through which they can reach the organiser or travel agent.

4. The traveller may transfer the package to another person, with reasonable notice and at an additional cost.

5. The price of the package may only be increased in the event of an increase in specific costs (e.g. the price of fuel) and if expressly provided for in the contract, and in any case no later than 20 days after the beginning of the package. If the price increase is more than 8% of the package price, the traveller may withdraw from the contract. If the organiser reserves the right to increase the price, the traveller is entitled to a reduction in the price in the event of a decrease in the relative costs.

6. Payment. At the time of booking a deposit of at least 25% of the price of the tourist package must be paid in accordance with the General Conditions of Participation, while the balance must be paid at least 30 days before the date of departure, unless otherwise specifically agreed in writing. For bookings made from the 30th day prior to departure, the full amount of the tourist package must be paid at the time of booking. Failure to make the above payments on the agreed dates constitutes an express termination clause of the contract, without prejudice to compensation for further damages suffered by the organisation.

7. Cancellation penalties. A traveller who cancels the contract before departure for any reason whatsoever, including unforeseen and unforeseen, outside of the hypotheses listed in the General Conditions of Contract for the Sale of Tourist Packages, will be charged - regardless of the payment of the deposit and except where otherwise specified later and/or during the confirmation of services - the individual cost of practice management (to be removed if not foreseen) and any insurance coverage already requested at the time of conclusion of the contract/practice or for other services already rendered and except where otherwise specified on the presentation pages of the individual products in this brochure and/or when confirming the services, the penalty in the amount indicated below, except for any more restrictive conditions - related to high season periods or special events - which will be communicated to the traveller at the time of the estimate and therefore before the conclusion of the contract:

• Cancellation before 30 days from departure: 30% of the entire package
• Cancellation between 30 and 21 days from departure: 70% of the entire package
• Cancellation before 20 days: 100% of the entire

The reference is always to ‘calendar’ days. In the event that airline tickets have already been issued at the time of cancellation by the traveller, in addition to the above-mentioned penalties, the penalties and expenses stipulated by IATA or the carrier will be charged. In any case, no reimbursement is due to the traveller who decides to interrupt the trip or stay or not take advantage of the services regularly booked and accepted. Important: certain periods of the year or certain destinations or particular tourist services (e.g. tournaments, competitions, etc.) may provide for booking, payment and cancellation rules imposed by the service providers themselves, which may not coincide with the rules set out above. The relevant booking, payment and cancellation penalty procedures will be specified to the traveller at the time of booking.

The non-attributability to the traveller of the circumstance of a subjective nature that prevents him/her from taking advantage of the holiday (by way of example: illness, cancellation of holidays, loss of work, etc.) does not legitimise cancellation without penalty, which is provided for by law only for objective circumstances found at the destination of the holiday as set out in paragraph 2 or for the hypotheses set out in paragraph 1. , The economic consequences resulting from the cancellation of the contract due to circumstances falling within the personal sphere

The non-attribution to the traveler of the subjective circumstance that prevents him from enjoying the holiday (for example: illness, revocation of holidays, loss of job, etc.) does not legitimize the withdrawal without penalties, provided by law only for the objective circumstances found in the holiday destination referred to in paragraph 2 or for the cases referred to in paragraph 1. , The economic consequences deriving from the cancellation of the contract for circumstances falling within the personal sphere of the traveler, even if not attributable, can be avoided by taking out a specific insurance policy, where not required by the organizer.

8. Travelers may withdraw from the contract without paying the termination costs and obtain a full refund of payments if any of the essential elements of the package, in addition to the price, have changed substantially. If, before the start of the package, the professional responsible for the package cancels it, travelers have the right to obtain a refund and, where applicable, compensation.

9. In exceptional circumstances, travellers may terminate the contract without paying a termination fee before the start of the package, for example in the event of serious security problems at the destination which are likely to affect the package. - Furthermore, travellers may terminate the contract at any time before the start of the package upon payment of appropriate and justified termination fees.

10. If, after the start of the package, substantial elements of the package cannot be provided as agreed, suitable alternative solutions must be offered to the traveller, at no additional cost. The traveller may terminate the contract, without paying a termination fee, if the services are not performed as agreed and this significantly affects the performance of the package and the organiser has not remedied the problem.

11. Travellers are also entitled to a price reduction and/or compensation for damages in the event of non-performance or improper performance of the travel services.

12. The organiser is obliged to provide assistance if the traveller is in difficulty. - If the organiser or, in some Member States, the retailer becomes insolvent, payments will be refunded. If the organiser or, where applicable, the retailer becomes insolvent after the start of the package and if transport is included in the package, the repatriation of travellers is secured. Weebora has taken out insolvency protection with IMA SOLV/2025/230. Travellers can contact this body or, where applicable, the competent authority (contact details, including name, geographical address, email and telephone number) if services are denied due to Weebora's insolvency.

http://www.gazzetta ufficio.it/eli/id/2018/06/06/18G00086/sg